Southern Shores Vacation Packages

Very nice staff and amenities. The TVs in the rooms could use updating. Most hotels have newer TVs with screen casting abilities to be able to watch Netflix etc.

The service here was superb! Check-in was easy. We rented chairs and an umbrella with ease. Everyone was super nice. Wonderful service and general cleanliness. The accommodations were just ok. The rooms only had queen beds, no kings. The handle on the balcony door was broken. There was bird poop on the balcony floor, under the railing, mostly just the edge. The railing looked mostly clean, but I didn't trust it. Parking was easy, but a little scarce. Security was also superb. The pool and hot tub were excellent! Beach access was great! We stayed here because it was walking distance to The Dome. I would only stay again (because we want more room if we were staying longer than 2 nights) if we see another concert at The Dome.

Everything about it was good

Front desk staff was great. They took care of out room concerns quickly all stay long. Hot tub was broken during our visit. Also the sink was clogged when we got there. Plumber was prompt. Patio was very dirty. Desk staff had it cleaned for us. Those 2 issues should of been addressed by housekeeping. Kureg coffee machine didn't work and they replaced it quickly with a new one. The indoor pool has a lot of sand in it. Looked like it hadn't been vacuumed in weeks. The more I type the more I think these are mostly housekeeping issues. Housekeeping should of noticed the slow drain and had the patio swept and bird droppings cleaned off the chairs (we were on the main floor). Restaurants were good. Parking was convient. Checkout was quick. Would stay again.

The room is not updated. Took some pictures of issues with the room immediately and went to the front desk with them. Toilet paper roll holder was missing, dented refrigerator. Found that the jets on the tub did not work, and the room wasn’t very clean. View was great.